Yes, we ship all over the world. For all orders express delivery is complimentary. We aim to ship your order within 2-5 business day of purchase, unless specified otherwise, and pending availability and credit verification.

Your order will be shipped via DHL express shipping. The delivery is entirely secured, and your jewelry will be insured until its delivery to the address of your choice.

For customers outside of the EU, all orders are shipped with Import Duties & Taxes unpaid. Therefore, customers will be contacted by our nominated courier in advance of delivery for collection of these fees which are payable directly to the courier. Duties and taxes are non-refundable.

Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days.

If your order is made to order, it will ship within the lead time mentioned on the piece (typically 8-10 weeks).

Delivery details will be provided in your confirmation email.

If you are unhappy with your Raphaëlle Coqblin online purchase, we will be happy to arrange an exchange or full refund within 14 days.

A flat fee of €100 will be deducted from your refund to cover return shipping costs.

We will only accept goods that are unworn, undamaged and in the original box.

Please be aware that we cannot refund import duties or taxes on international deliveries and that bespoke or engraved pieces cannot be refunded.

Each jewel is meticulously handcrafted in selected network of exceptional artisans where tradition meets intention, and every detail is shaped by expert hands.
Every piece is conceived, sketched, and personally overseen by Raphaëlle, the creation never leaves the vision of the Maison.

Our workshops are certified by the Responsible Jewellery Council, ensuring that our supply chain conforms to RJC's strict Code of Practices in regards to business ethics, human rights, social responsibility, and environmental performance.

We exclusively use 18-karat gold—rich, radiant, and enduring. Our 18-karat white gold is combined with the valuable metal palladium, which lends the alloy its distinctive shade.

We work exclusively with gemstones ethically sourced from conflict-free regions. Each stone is natural and left untreated to preserve its raw, authentic beauty.

Please find our size chart (PDF)

Please find our size chart (PDF)